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PPI policies were mis-sold alongside loans and credit cards.

  • Around £52-64bn worth of PPI policies were sold by banks and lenders between 1990-2010
  • Since 2011 over £28.5bn has been paid out to customers who were mis-sold PPI
  • One in nine adults are unsure if they had PPI. Have you checked?

Our PPI Claim Stats:

  • Claimed back over £600million for our customers
  • Largest customer claim was £87,963
  • No Win, No Fee#
  • No upfront fee
  • Successfully located PPI on almost 340,000 accounts in the last 6 monthsi



Let's get things up and running. We'll send you a confirmation e-mail and text message when you're done. We're all about keeping you in the loop, all the time.


One of our PPI experts will give you a call, at the end of which we'll get a Pack out to you.

Keep an eye out for the Pack in the post.


The Pack has a Letter of Authority in it (one for each Lender) which you need to sign. Sign in the appropriate places, pop it back in the FREEPOST envelope and we'll complete your Free Check.

Sometimes life gets in the way of these things. We understand that, so we'll drop you an e-mail and a text message now and again just to remind you if you've forgotten about your Pack.


We'll get your Check done. If you have paid PPI, we can sort the claims process for you! Alternatively, you can handle the claim yourself.

When we tell you that we have located your PPI(s), we will send you further paperwork to complete to start the claims process. Once you return the paperwork, or confirm over the telephone that you wish us to proceed with your Claim(s), we will commence the claims process. Our Fee of 36% including VAT will be payable on all successful Claims*, as per the Terms of Engagement (TOE), alternatively, you can complete the Claim(s) yourself.

*Please be aware that by completing one Letter of Authority and one Lender Questionnaire, that the Company may investigate all accounts where PPI has been applied, under the instruction provided and that any successful Claim(s) will be subject to a Fee.

✝ before any applicable income tax
# A Fee will be payable for any claim(s) cancelled after the 14 day cooling off period or after a reasonable offer has been made by the Lender
i From 1st June 2017 to 30th November 2017

Copyright ©2017 TheClaimsGuys. All rights reserved. The Claims Guys Limited, Lynnfield House, Church Street, Altrincham, Cheshire, WA14 4DZ is registered in England (Company No 06821134) and is regulated by the Claims Management Regulator in respect of regulated claims management activities (CRM19382); its registration is recorded on the website

Sources: Financial Ombudsman Service (FOS): PPI - your case with us - last updated 04.07.2017