Complaints

Click here for Complaint Procedure

Complaints by Telephone

WHEN TELEPHONING TO COMPLAIN ABOUT OUR SERVICES, PLEASE HAVE THE FOLLOWING INFORMATION READY TO HELP EXPLAIN THE PROBLEM AND FIND A SOLUTION.

  • Call us on +44 (0) 203 651 4545
  • Make a note of what you want to say
  • Note the date, time, what is said and by whom

Complaints by Post

WHEN WRITING TO COMPLAIN ABOUT OUR SERVICES, PLEASE INCLUDE THE FOLLOWING INFORMATION TO HELP EXPLAIN THE PROBLEM AND FIND A SOLUTION.

  • Write to us at: The Claims Guys, Lynnfield House, Church St, Altrincham , Cheshire, WA14 4DZ.
  • Tell us about your complaint in as much detail as possible.
  • Let us know if we can call you by telephone or email you to discuss your complaint.

Complaints by Email

WHEN EMAILING TO COMPLAIN ABOUT OUR SERVICES, PLEASE INCLUDE THE FOLLOWING INFORMATION TO HELP EXPLAIN THE PROBLEM AND FIND A SOLUTION.

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