Documents

Please click on a button below for the document you wish to download. If you are at all unclear as to which documents you need to complete in order for us to continue to process your enquiry, please call us on: 08000 8 222 00 to ask for advice.

Click here for more information about the process of submitting your complaint to the Financial Ombudsman Service (FOS).

ANY COMPLETED DOCUMENTS WHICH ARE REQUIRED TO BE RETURNED TO THE CLAIMS GUYS CAN BE SENT FREEPOST BY WRITING THE FOLLOWING ON A BLANK ENVELOPE:

FREEPOST THE CLAIMS GUYS

(Must be in upper case – no address or stamp is required)

PBA Documents Download

Questions About Your PBA Download

TCG will provide a populated copy of this document if your complaint is sent to the FOS

FOS Complaint Form Download

TCG will provide a populated copy of this document if your complaint is sent to the FOS

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