The Claims Guys News

5 Feb 20

The Claims Guys customers’ PPI Claims value tops £1billion

To date, The Claims Guys has helped customers claim back over £1billion for mis-sold Payment Protection Insurance (PPI).
The Claims Guys has so far helped over 470,000 customers successfully claim refunds from their Lenders and continues to progress Claims started before the PPI deadline in August 2019.
Delays in Lenders’ Complaint responses
The lead-up to the PPI deadline saw a dramatic increase in the volume of Claims submitted to Lenders,… Read More »

1 Feb 20

2019: A year in review

2019 has been a busy year for The Claims Guys – and for the Payment Protection Insurance (PPI) industry! Whilst 29 August 2019 marked the deadline for submitting Claims for Mis-sold PPI, 2019 has proved one of the busiest years on record… and it’s not the end.
At the beginning of February 2020, we were delighted to announce that we have helped over 470,000 of our customers claim back over £1billion for Mis-sold PPI…. Read More »

2 Jan 20

The Claims Guys is working in collaboration with its Legal Partners to pursue potential PPI Plevin Claims

The Claims Guys is working with a number of Legal Partners to pursue potential Plevin PPI Claims. Although the deadline for submitting Claims regarding mis-sold PPI has passed, there is still an opportunity to investigate whether you are entitled to Compensation if your PPI policy payments included undisclosed commission charges.
You may be eligible for Compensation if:

You have not previously complained about the mis-selling of PPI (the deadline for mis-sold Claims was 29 August 2019)
You had a Claim for mis-sold PPI rejected
You had a refund for the ‘Plevin only’ part of your PPI (known as a ‘tipping point offer’)

If,… Read More »

23 Oct 19

Colleagues at The Claims Guys raised a fantastic £1528.27 for Macmillan in September!

Fundraising activities ranged from cake sales to sponsored leg waxing, raffles to throwing wet sponges at managers, and many others.
The Claims Guys staff raise money for a nominated charity every month and have supported Macmillan for a number of years.
Macmillan Cancer Support provide physical, financial and emotional support to people living with cancer. See their website for information on the services they provide and how to get involved with further fundraising:
Well done everyone,… Read More »

31 Aug 18

Lloyds again increase provisions for mis-sold PPI claims

Lloyds Banking Group announced in its Half-Year Results that it had set aside £460m (including Administration costs) for Payment Protection Insurance (PPI) claims.
This significant increase brought Lloyds’ PPI provision to £2.0bn (including Administration costs) and its total bill for PPI mis-selling is reported to stand at £19.2bn (including Administration costs).
Lloyds expect to receive 13,000 PPI complaints per week until the 29 August 2019 deadline,… Read More »

12 Feb 18

The Claims Guys have helped customers claim back £600million†!

To date, The Claims Guys (TCG) has helped customers to Claim back over £600million† for mis-sold Payment Protection Insurance (PPI).
We are currently processing around 20,000 Claims a week. Our largest customers Claim to date is £87,983† and the highest Total Claim(s) value for another customer is £274,381†.
†Figures shown before any applicable Income Tax is deducted – calculated up to 31 October 2017… Read More »

17 Nov 17

Clydesdale & Yorkshire Bank set aside an extra £403m for PPI claims

Clydesdale Bank’s parent company, Clydesdale Yorkshire Banking Group (CYBG), has announced it is setting aside an extra £403m (including Administration costs) for mis-sold Payment Protection Insurance (PPI) claims. The Financial Conduct Authority (FCA) has recently launched a £42m PPI TV advertisement campaign to raise awareness of the mis-selling of PPI and the reclaim deadline. This has resulted in an increase in PPI claims being made, meaning banks are having to set aside even more money…. Read More »

10 Aug 15

Lloyds PPI Bill Jumps Even Further

Lloyds Banking Group has revealed that its total bill for mis-sold payment protection insurance (including Administration costs), will jump a further £1.4 billion as the lender announced additional provisions during the first half of 2015. The figures were released on 31st July as part of the half year results. This brings Lloyds’ total PPI bill (including Administration costs) to £13.4 billion, which is the highest of any British bank…. Read More »

8 Jun 15

Lloyds fined a record £117m for unfair handling of mis-sold PPI Complaints

Lloyds Banking Group has been fined £117m, the largest retail banking penalty ever imposed by the Financial Conduct Authority (FCA).
The FCA led an investigation into Lloyds’ complaint handling procedures carried out between March 2012 and May 2013. During this period, Lloyds handled over 2.3m PPI complaints, and 37% of these were dismissed, with customers wrongly told that their case had been ‘fully investigated’ when this was not the case…. Read More »

29 May 15

Legal ruling set to create a new wave of PPI complaints

A landmark legal decision by the Supreme Court has led to the City watchdog’s consideration of new rules for Payment Protection Insurance (PPI) Claims.
The decision came from the case Plevin vs Paragon Personal Finance in which Susan Plevin, a 59 year old college lecturer, was charged an upfront premium of £5,780 on a loan of £39,870. It was uncovered that 71.8% of this premium was commission,… Read More »