Cookie Policy

  • What are cookies?

    We use cookies, as do most website providers, to help maintain website functionality and to manage your preferences. A cookie is a small text file that a website saves on your web browser or mobile browser when you visit a website. It enables the website to remember your actions and preferences (such as login, language selection, font size and other display preferences) over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another.

    Cookies are a widely used form of technology and most, if not all, websites will set cookies. Cookies may be used for various purposes, including:

    • User preferences, including language
    • Authentication: to identify the user once logged in, for the duration of a session
    • Analytics: to provide information about website use and user profile
    • Targeting adverts
  • How do we use cookies?

    We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.

    Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

    We also use cookies to remember your device so we can deliver more relevant advertising to you. This means that the cookie remembers you have visited our site and will show you advertising which is relevant to you.

    We use a mix of cookies. Some of these are set by our website, to manage your preferences. We also use third party cookies. This includes Google Analytics, who gather all of your information on an anonymised basis. This allows us to make sure our website is the best it can be.

    Most third party cookies are on an anonymised basis, which means these organisations are not collecting any information that can be used to identify you.

    We also integrate with social media providers such as Facebook, to help you to connect your account to our website and also to display advertising content which is relevant to you. These cookies use your personal data to deliver advertising which is relevant to your interests.

    Any third party cookies are not controlled by this website for more information on these cookies we advise you to check the provider’s own Cookies Policy. Please see the overview below for a full list of cookies used on our website and the provider of each cookie.

    Below we have provided an overview of our cookie use which you can review to decide how best to manage your online privacy.

    • Necessary Cookies
      Necessary Cookies – these are always enabled as they are required for basic website maintenance. We cannot stop these from being set on your browser, but you can manage your preferences through your browser itself.

      Name Provider Purpose Expiry Type
      CookieConsent theclaimsguys.co.uk Stores the user’s cookie consent state for the current domain 1 year HTTP
    • Statistic Cookies

      Statistic Cookies – These cookies allow us to improve the site’s functionality by analysing usage of our website on an anonymised basis. In some cases these cookies improve the speed with which we can process your request or allow us to remember site preferences you have selected. De-selecting these cookies may result in poorly-tailored recommendations and slow site performance.

      Name Provider Purpose Expiry Type
      _ga theclaimsguys.co.uk Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 year HTTP
      _gat theclaimsguys.co.uk Used by Google Analytics to throttle request rate 1 day HTTP
      _gid theclaimsguys.co.uk Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP
    • Social Media and Advertising Cookies

      Social Media and Advertising Cookies – Social media cookies offer the possibility to connect you to your social networks and share content from our website through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our websites. This means the cookie will allow you to show you adverts relating to your interests. De-selecting these cookies may result in seeing advertisements that are not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.

      Name Provider Purpose Expiry Type
      r/collect doubleclick.net This cookie is used to send data to Google Analytics about the visitor’s device and behaviour. It tracks the visitor across devices and marketing channels. Session Pixel
      fr facebook.com Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP
      tr facebook.com Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Session Pixel
      _fbp theclaimsguys.co.uk Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP

    You can control and/or delete cookies as you wish – for details, see www.aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

    You can easily accept or reject the cookies on this site by using the options available on our cookie banner. Please note, all of your data is handled in accordance with our privacy policy and you have data rights over how we handle your data. Please click on the links if you require further information.

Change your consent