Latest News

31 Aug 18

Lloyds again increase provisions for mis-sold PPI claims

Lloyds Banking Group announced in its Half-Year Results that it had set aside £460m (including Administration costs) for Payment Protection Insurance (PPI) claims. This significant increase brought Lloyds’ PPI provision to £2.0bn (including Administration costs) and its total bill for PPI mis-selling is reported to stand at £19.2bn (including Administration costs). Lloyds expect to receive 13,000 PPI complaints per week until the 29 August 2019 deadline, which has been set… Read More »

23 Jul 18

Testimonial: Miss Jones

“From the first phone call to the last, The Claims Guys have been a fabulous team. They have been professional throughout my successful claim, which I never thought I’d get. A massive thank you!” 23.07.2018

18 Jul 18

Testimonial: Mrs Elliot

“I can’t thank The Claims Guys enough. They have been extremely helpful, always answered their phones quickly and kept me in the picture every step of the way. I am absolutely amazed with the amounts they have recovered for me, I would never have achieved the same outcome if I had pursued the claims myself. I am one very happy customer!” 18.07.2018

13 Jul 18

Could UK lenders face new multibillion-pound claims following recent PPI ruling?

Since August 2017, lenders have been required to follow guidance from the Financial Conduct Authority (FCA) surrounding a court ruling known as Plevin when dealing with claims for PPI – regardless of whether the policy was deemed to have been mis-sold or not.  The guidance set out that lenders should also consider if a commission had been paid out of the PPI premiums and whether the commission amount was fair…. Read More »

29 Mar 18

The Commission Game Changer

With the deadline for claiming back Payment Protection Insurance (PPI) just over a year away, the Financial Conduct Authority (FCA) have seen a significant increase in PPI payoutsi and enquiries following their TV campaign starring Arnold Schwarzenegger, which was launched 29 August 2017ii, being a fundamental factor. Following on from this spike in growth, legal action by the Supreme Court back in 2014 means that customers who have had their… Read More »

12 Feb 18

The Claims Guys have helped customers claim back £600million†!

To date, The Claims Guys (TCG) has helped customers to Claim back over £600million† for mis-sold Payment Protection Insurance (PPI). We are currently processing around 20,000 Claims a week. Our largest customers Claim to date is £87,983† and the highest Total Claim(s) value for another customer is £274,381†. †Figures shown before any applicable Income Tax is deducted – calculated up to 31 October 2017

30 Nov 17

Testimonial: Patricia

“The Claims Guys were very efficient throughout the whole process. I got back what I didn’t realise I had, I couldn’t have asked for a better outcome.” 30.11.17

27 Nov 17

Monthly PPI Pay-outs remain high in 2017

Payment Protection Insurance (PPI) remains to be the most complained about financial product, making up a third of the total 3.32million complaints in the first half of 2017.   Pay-outs The latest figures from the Financial Conduct Authority (FCA) show that £271.5 million was paid out in August to customers who complained about the way they were sold PPI, the largest monthly pay-out so far this year. This takes the… Read More »

17 Nov 17

Clydesdale & Yorkshire Bank set aside an extra £403m for PPI claims

Clydesdale Bank’s parent company, Clydesdale Yorkshire Banking Group (CYBG), has announced it is setting aside an extra £403m (including Administration costs) for mis-sold Payment Protection Insurance (PPI) claims. The Financial Conduct Authority (FCA) has recently launched a £42m PPI TV advertisement campaign to raise awareness of the mis-selling of PPI and the reclaim deadline. This has resulted in an increase in PPI claims being made, meaning banks are having to… Read More »

25 Oct 17

PPI Complaints rise 24% in six months

Payment Protection Insurance (PPI) continues to be the most complained about financial product, accounting for a third of all complaints recorded by firms in the first half of 2017. The Financial Conduct Authority (FCA) announced that the total number of PPI complaints increased by 24% in the first half of the year. According to BBC News: “PPI complaints totalled 1.11million, compared with 899,000 in the second half of 2016.” The… Read More »