What you will need to complete your Telephone Payment:
Your Claimant ID
You will need your Claimant ID. You can find this number, which is no more than eight digits long, on documentation sent to you by The Claims Guys.
It may also be referred to as ‘Claimant Reference’ or ‘Reference’.
Once you have inputted your Claimant ID followed by the * button, you will also be requested to input your postcode and date of birth in order to complete the secure telephone payment.