Payday Loans

What is a Payday Loan?

Payday Loans are typically short-term Loans of £100 to £1,000 which are usually repaid on the borrower’s next Payday. Some Loan Providers, however, may allow a longer repayment period. This could be anything up to a maximum of 12 months but with high interest rates, with most over 1000% APR.

How could I have been mis-sold?

Each Loan Provider has strict regulations which they must adhere to at all times, covering every area of their business. Several common reasons for mis-selling have emerged within the Payday Loan industry through regulatory action undertaken by the Financial Conduct Authority (FCA). It has been demonstrated that many Loan Providers failed to comply with the rules and complete adequate affordability checks, meaning the Loan was never affordable for the customer. This has led to many customers having to take out additional borrowing to meet their repayments, becoming trapped in a ‘borrowing cycle’. Several Loan Providers charged unreasonable fees, or failed to explain when fees and charges would be applied.

Who sold Payday Loans?

  • 247Moneybox
  • Cash Genie
  • CFO Lending
  • Lending Stream
  • Mr Lender
  • Sunny
  • The Money Shop/Payday Express/Payday UK
  • QuickQuid/Pounds to Pocket
  • Wonga

How can I get started?

Our Payday Loan process works differently to the one in place for PPI:


Request a Payday Loan Pack

Give us a call on 0203 142 2595 to request a Payday Loan Pack.


Fill in the documents

Complete the documents with as much detail as you can give.


Return the documents

Return the documents to us in the Freepost envelope we provide or, alternatively, write FREEPOST THE CLAIMS GUYS (all upper case) on a blank envelope. No stamp is required.


We will be in touch

The Claims Guys will assess your circumstances. If, following our investigation, we think you have a case, we will submit a Complaint to your Loan Provider and keep you updated. Our Fee of 42%, inclusive of VAT, will be payable on all successful Claim(s), as per our Terms of Engagement. Alternatively, you can complete the Claims(s) yourself.